Utilities have an increasingly high-profile role in delivering net zero, protecting the environment and supporting customers. There is now a clear expectation that these providers of lifeline services go beyond their regulatory requirements in all of these areas. Utilities know they have a duty to demonstrate efficiency, innovation, ambition and a genuine commitment to their customers and their communities. These are long-term responsibilities and require energy and water companies to develop a diverse and inclusive workforce that is fit for future challenges.

The Utility Week Awards is a celebration of achievement across all of these areas. The 2024 awards invite best-in-class examples of what a public service ethos means in 2024, from maximizing the opportunities of data and digitalisation to promoting diversity, putting social and environmental goals at the heart of decision-making and developing new ways of supporting customers and decarbonising the UK.