Faversham House is a founding partner for the Ramp It Up! Campaign. It is a not-for-profit campaign to encourage venues and AV production companies to provide hand rail ramp access for free and as standard at all conferences and awards ceremonies in the UK and Ireland.

We've recognised that increasing amounts of people with limited mobility are attending our events, either with severe movement impairment or with restricted movement, due to conditions such as arthritis. It shouldn't be up to the individuals concerned to notify venues, or up to those who wish to hold events to bear (sometimes significant) additional cost for providing easy and simple access to stages but should always be provided and free of charge at all events. For more information, please visit: https://www.linkedin.com/company/ramp-it-up-campaign/

Please view a floor plan of the space here.

Access to the Great Room for wheelchair users or those who find stairs difficult is via the guest elevators from the hotel lobby down into the Great Room balcony and then again down to the Great Room floor.

Please view the Ballroom emergency evacuation plan here.

Please view the Great room emergency evacuation plan here.

Please see the tabs below for more specific information, if you cannot find what you are looking for or for more information please contact: nicolagillman@fav-house.com

We welcome earlier arrival at the awards, should you feel you need to familiarise yourself in the event space. Should you wish to do so, please contact: nicolagillman@fav-house.com

For questions on the night, Utility Week staff will be at the entrance of the Great Room or in the Buckingham suite.

Please view the floor plans of the space here.

Accessible doors are on both entrances into the hotel (from Park Lane and Park Street).

Access to drinks reception: To access the awards VIP drinks reception please head towards the guest elevators in the hotel lobby, down into the Great Room balcony (then again down to the Great Room floor for the dinner/ceremony). To access the standard drinks reception please use the ballroom entrance.

Access to dinner, speeches and ceremony: The awards dinner speeches and ceremony are taking place in the Great room. Access to the Great Room for wheelchair users or those who find stairs difficult is via the guest elevators from the hotel lobby down into the Great Room balcony and then again down to the Great Room floor.

Access to toilets and accessible toilets: Toilets, including accessible toilets, are located on the main floor of the great room and in the Great room foyer. In addition their are toilets, including accessible toilets located close to the ballroom.

Access to the stage: Accessible route to the stage, if required, is around the edge of the room and there is a ramp located to the left hand side of the stage.

Please speak to your colleague who booked your ticket to submit any access requirements to the Utility Week team ahead of the awards night.

Please view the Ballroom emergency evacuation plan here.

Please view the Great room emergency evacuation plan here.

In order to assist with any special dietary requirements please submit any requirements to your table host to pass on to the Utility Week team. If you would rather be provided with non-alcoholic drinks on the night, again, please speak to your table host and the Utility Week team are happy to assist.

Any dietary requirements must be pre-booked two weeks prior to the event. You will be asked for your dietary requirements on the above guest name form. Please note that any requests for alternative menu options made during meal service may not be accommodated.

The JW Marriott Grosvenor House Hotel will always endeavour to manage the unintentional presence of allergens through possible cross-contact; however, they cannot guarantee that any of the foods are allergen-free or suitable for those with allergies. Please speak to their trained staff about allergens on the day.

The Grosvenor allow service animals, if possible, please do inform Nicola if you require a service animal to attend the event with you for any reason, in advance of the event. Please contact nicolagillman@fav-house.com and we will liaise with the venue.

If you require a prayer/multi-faith room, please contact nicolagillman@fav-house.com and we will liaise with the venue to locate a suitable room.

If you require a hearing loop, please contact nicolagillman@fav-house.com and we will liaise with the venue.

We use live captioning for opening and keynote speeches to improve accessibility.

Tube and Buses

The nearest underground stations are Marble Arch (Central), Bond Street (Central, Elizabeth Line, Jubilee) and Hyde Park Corner (Piccadilly).

The nearest bus station is Victoria.

The nearest train stations are Paddington (8-minute drive) or Victoria (15-minute drive).

There are bus stops available on Park Lane (Dorchester Hotel or Marble Arch).

Citymapper and Google Maps can help you plan your journey with real-time transport times and updates.
When using City Mapper you can input your journey and it provides you with a Step free trip, in addition, use ‘Trip stats’ to track your CO2.

Please see information on parking at the Grosvenor House Hotel here.

Electric vehicle charging within their garage.