Recognising the companies that are leading the way on decarbonisation by reducing emissions across their own business and/or through particular projects. This award celebrates technical, operational and service innovation which can show a tangible impact and a clear and measurable plan for the future.  

MEET OUR 2024 FINALISTS:

GTC - The Community Heat Hub - GTC’s low carbon heat solution to replace gas for low-rise, low-density housing schemes
OCU Group and Yorkshire Water Carbon Reduction - Using Horizontal Directional Drilling (HDD)
OVO - Energy Power Move
PF Cusack and Thames Water - Road Furniture Recycling Scheme
Severn Trent Water - Severn Trent's - Net Zero Hub
SSEN Transmission - World’s First SF6-free Transmission Voltage Circuit Breaker
WGMB and Scottish Water - Circular Economy MEICA Strategy for Utility Assets

Recognising world-class approaches to integrated working between supply chain partners and the role this plays in delivering resilient and efficient lifeline services.

MEET OUR 2024 FINALISTS:

Avove and iNPIPE PRODUCTS - Delivering smart-pigging innovation to the water industry
Cognizant, Northumbrian Water and partners - Building open-source AI and ML models to inform effective action to tackle waterbody pollution within the water industry
Electricity North West, Energy Saving Trust and Citizens Advice - Take Charge - Energy and Money Advice You Can Trust
Morrison Water Services and Anglian Water - Enhanced Pressure Monitoring Programme
Northern Gas Networks and BMA - Costing the Carbon Commitment – Unlocking multi-stakeholder collaboration across the whole energy value chain
Southern Water and the DfE - SuDS in Schools to reduce flooding, schools closures and storm overflows
SP Energy Networks, Grŵp Llandrillo Menai, QA Elecnor, Emerald Power, Network Plus and partners - SPEN Overhead Line Service

Showcasing the ways in which utilities are offering tailored support to customers to reflect continued pressure on household finances. This category celebrates companies that have gone the extra mile, and exceeded their regulatory requirements to provide targeted support to those that need it most.  

MEET OUR 2024 FINALISTS:

British Gas - Supporting Vulnerable Customers
Cadent - Services Beyond the Meter
Cadent - Being a ‘Force for Good’ – driving initiatives to tackle fuel poverty and the cost-of-living crisis
E.ON Next - The Winter Affordability Scheme
Electricity North West - Take Charge - Energy and Money Advice You Can Trust
Utilita Energy - Cost to Cook Campaign
Wales & West Utilities with Kidney Care UK, The Welsh Kidney Network, and Auriga Services - Navigating the cost of living crisis: Multi-sector innovation to support customers with chronic kidney disease

Celebrating the utilities that have gone above and beyond in providing outstanding customer experience and engagement over the past year. This award is focused on initiatives that go beyond regulatory requirements and can demonstrate evidence of tangible benefits to customers.  

MEET OUR 2024 FINALISTS:

Cadent - Ratby water ingress incident response
Ecotricity – Doing the right thing for our customers, our people, and our planet
Everflow - Making water-saving simple with EcoMOTs
Firstsource with E.ON Next - No customer left behind
Octopus Energy - Octoplus. Game-changing customer reward scheme elevating Customer Experience to new heights
Severn Trent Water and Vyntelligence - Video and AI-enabled Severn Trent - Customer Inspectors
UK Power Networks - Insight not instinct

Recognising the companies that are embracing digital opportunities to transform their businesses and deliver better outcomes for customers. 

MEET OUR 2024 FINALISTS:

British Gas and EXUS - Collections Management Transformation
BritNed and Supercharge - Revolutionising Energy Trading with Empire
VisNet with National Grid Electricity Distribution - Digital transformation of LV network management
National Energy System Operator, IBM, TCS and Capgemini - The Open Balancing Platform
Portsmouth Water and Kraken - Portsmouth Water x Kraken
Scottish Water and Capgemini - Non-Complex Service Delivery (NCSD)
United Utilities and Advance Plus - Oswestry Water Treatment Works (WTW)

Identifying employers that are leading the way in ensuring their workforce is reflective of the breadth of society and that every person can see a path to success. This award celebrates innovative approaches to increasing diversity and eliminating barriers to inclusion. Entries can profile individual initiatives and/or a more holistic approach to promoting diversity and inclusion but must be able to show meaningful impact over the past 12 months. 

MEET OUR 2024 FINALISTS:

E.ON Next - Diversity and Inclusion
ElectraLink - EDI at ElectraLink
Energia Group - Allyship@Work
Northumbrian Water - WiSTEM (Women in Science, Technology, Engineering and Mathematics)
So Energy - People Team
TotalEnergies Gas & Power - Twice Network
Utilita Energy - Better together at Utilita

Highlighting the wider impact utilities can have on the communities they operate in as well as their role as stewards of the environment and their wider responsibilities as socially-conscious companies. This award celebrates companies that are going beyond regulatory requirements and can show both ambition and impact over the past 12 months.  

MEET OUR 2024 FINALISTS:

Affinity Water - INNS Out Scheme
Affinity Water and Catalyst Creative - Save Our Streams
Centrica and Fujitsu - Junior talent sustainability hackathon: mobilising Gen-Z in achieving net-zero
National Grid - London Power Tunnels collaboration with Connectr
Northumbrian Water - Carlton - Inclusive Customer and Community Engagement
Southern Water - Challenging permits to optimise wastewater sites and reduce storm overflows
UK Power Networks - Opening doors for London’s disadvantaged youth

Celebrating best-in-class performance and innovative approaches to delivering infrastructure projects for the benefit of customers and the environment.   

MEET OUR 2024 FINALISTS:

Kier Natural Resources, Nuclear & Networks, Stantec, Yorkshire Water - Sladen Water Treatment Works
Morrison Water Services and Thames Water - Lead pipe replacement
National Grid & Accenture - Doorstep - NG's Newest Community Engagement Platform
National Grid Ventures - Viking Link HVDC Interconnector
Northumbrian Water - Layer to Langford Pipeline